Your Brushes

Upon receipt:

Check your brush that the handle is intact and there is no excessive shedding.  A small amount can be natural in the first 3-4 uses. Any issues should be reported within 30 days of purchase. Please retain proof of purchase for your records. Examples of a shedding/faulty brush is when large clumps of hair come away from the brush or the handle is loose. By cleaning your brushes, you’ll not only prevent breakouts and bacteria building on your skin but you’ll also preserve the softness and life of your brushes.

How To Wash Your Brushes

Flash wash /spray your brushes after purchase. Especially important for the natural hair brushes (before first use). This is important as it will seal all new hairs in place!

  • Use a daily brush spray or deep clean using a gentle brush shampoo. Use only very small amounts (pea-sized) of product to wash your brush. Avoid allowing water run into the ferrule (shiny metal part).  This will cause the glue to loosen. 
  • Water damage is the NO.1 cause of damage to bristles/brush heads or handles coming loose.
  • RINSE WELL: Another reason for a brush head to come apart is excess residue from product/brush cleaner not rinsed properly.  Pat dry gently with a towel.
  • Lay brush flat  on a clean surface and allow to dry naturally.